Payment Policy

At Petrabry, we are committed to providing a secure, reliable, and convenient checkout experience. Every transaction made through Petrabry.shop is processed using industry-standard security measures to help protect your personal and payment information.

1. Accepted Payment Methods

We currently accept the following payment methods:

✔ Visa (if enabled)

✔ Mastercard (if enabled)

✔ American Express (if enabled)

✔ Discover (if enabled)

Only one payment method may be used for each order.

2. Secure Payment Processing

Your security is important to us.

All payments are processed through secure, encrypted payment gateways that comply with current industry security standards.

To help protect against unauthorized transactions, your payment provider may require additional verification, including:

One-time verification codes
Identity confirmation
Two-factor authentication
3D Secure authentication (where applicable)

These security measures are controlled by your financial institution or payment provider.

3. Payment Authorization

When placing an order, your payment method must be successfully authorized before your purchase can be processed.

If authorization cannot be completed, your order will not be confirmed.

Temporary authorization holds may appear on your account depending on your bank's policies. These holds are released automatically by your financial institution.

4. Payment Issues

A transaction may be declined for several reasons, including:

Insufficient available funds
Incorrect billing information
Expired payment card
Bank security restrictions
Suspected fraudulent activity
Technical or network issues

If your payment is unsuccessful, we recommend that you:

Confirm your payment information is correct.
Ensure your billing address matches your payment method.
Try another accepted payment method.
Contact your bank or card issuer for additional assistance.

5. Order Cancellation & Refunds

If an order is canceled before shipment or a refund is approved under our Return & Refund Policy, the refunded amount will be credited back to the original payment method used during checkout.

Refund processing times vary depending on your financial institution and may take several business days before appearing on your statement.

6. Pricing & Currency

Unless otherwise stated, all prices displayed on Petrabry are shown in U.S. Dollars (USD).

Applicable taxes and charges, if any, will be calculated during checkout before your order is finalized.

7. Payment Limits

Certain orders may be subject to minimum or maximum purchase amounts depending on payment provider requirements or fraud prevention measures.

If any limitations apply, they will be displayed during checkout before payment is completed.

8. Fraud Prevention

To protect our customers and business, Petrabry reserves the right to review orders that appear unusual or potentially fraudulent.

Additional verification may be requested before an order is approved.

Orders suspected of unauthorized or fraudulent activity may be delayed or canceled.

9. Customer Responsibility

Customers are responsible for:

Providing accurate payment information.
Using a valid payment method.
Ensuring sufficient available funds.
Keeping payment details current.

Petrabry is not responsible for payment failures caused by inaccurate information, banking restrictions, declined authorizations, or circumstances beyond our control.